Provided operations and customer service support for print outsourcing deals.
Senior Consultant in Ernst & Young's Customer Advisory practice. Adrian has significant business development experience as part of the telecomms, media and technology team, as well as the following delivery experience: 1. International personal technology firm: Channel strategy adviser - Conducted capability assessment for the channel business 2. International print technology firm: Transformation adviser - Developed an "offerings catalogue" and processes to support product strategy - Conducted capability assessment to inform investment decisions - Conducted industry research and analysis to support creation of new market strategy - Set up a European Programme Management Office to support new product launch - Led a project to map key delivery processes - Conducted customer journey analysis of new products, highlighting critical risks and issues 3. Top-three steel manufacturer: Market strategy adviser - Led a piece of work to ensure alignment between market strategy (goals, objectives) and the capability of the client's distribution assets - Analysed channel and product profitability through distribution assets 4. UK Central Government Department: Commercial analyst - Developed obligations tracking tool to reduce risk around multi-million pound contracts - Created an evaluation model to appraise potential buyers for large procurement - Provided client / supplier tracking of programme deliverables Further details available on request.
MSc first class
BA second class upper
Management consulting, technology, marketing, new media, IT, bring your own technology
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